Last updated: 12th June 2025
This Privacy Policy explains how Otoni Limited (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, otoni.io.
We are committed to safeguarding your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Otoni Limited
Liverpool Science Park
131 Mount Pleasant
Liverpool, L3 5TF
The Innovation Centre
Keckwick Lane
Daresbury, WA4 4FS
Phone: 0845 075 5886
Email: enquiries@otoni.io
Company Registration Number: 15485949
2. What Information We Collect
We may collect and process the following personal data:
- Contact details (name, email address, phone number)
- Business information (company name, job title)
- Technical data (IP address, browser type, time zone, and operating system)
- Usage data (how you use our website, pages visited, and referral source)
- Any information you voluntarily provide through our contact forms or emails
We do not knowingly collect or process special category data via our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries or requests
- Provide information about our services
- Improve the functionality and content of our website
- Maintain website security and performance
- Comply with legal obligations
4. Lawful Basis for Processing
We only process your data when we have a lawful basis to do so. These may include:
- Your consent
- The performance of a contract
- A legal obligation
- Our legitimate interests (such as improving our services and communications)
5. How We Share Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers (such as website hosting or email platforms) who act on our behalf and only process your data in accordance with our instructions.
We may also share information where required to comply with legal obligations or enforce our rights.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.
7. Your Data Protection Rights
You have the following rights under UK GDPR:
- The right to access the personal data we hold about you
- The right to correct inaccurate or incomplete data
- The right to request erasure of your data (“right to be forgotten”)
- The right to object to or restrict certain types of processing
- The right to data portability
- The right to withdraw consent (where processing is based on consent)
To exercise any of these rights, please contact us at enquiries@otoni.io.
8. Cookies
Our website may use cookies to enhance user experience and collect standard internet log information. You can control or disable cookies through your browser settings.
[Add a link to a full Cookie Policy if you have one.]
9. Data Security
We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Otoni Limited
Phone: 0845 075 5886
Email: enquiries@otoni.io
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk